Privacy Notice — TBB GST Recon

Who we are

DORON Tech Solutions LLP (GSTIN 27AAYFD8585F1ZL), India, makes TBB GST Recon and this website. For anything about your personal data, including questions and grievances, write to support@dorontechsolutions.com.

What we collect and why

When	What	Why
You buy a plan or ask for the free trial on /buy	Your name, CA firm, email, WhatsApp number, state, and if you give them your GSTIN and billing address; for a payment, the amount, date, mode and UTR; any note you add. Also the IP address and browser of the request.	To check the payment, issue your voucher and GST invoice, contact you about the request, and stop fraudulent or abusive requests (one free trial per email).
You activate TBB GST Recon	Voucher code, your firm name and email, an identifier of the PC (machine fingerprint and name) and the app version.	To issue and check the licence, and to give support.
You use TBB GST Recon	Each client's GSTIN and client name, the first time you sign in to the GST portal for that client; the app version at start-up and when checking for updates. Section 6 of the licence agreement lists everything the software sends.	To count the client slots in your plan, and to run the licence and updates.
You visit this website	Our server logs each request with its IP address. We use no advertising or analytics trackers, and the site sets no cookies.	To keep the site secure.

Your clients' returns, reports, registers and GST portal logins stay on your PC; we never receive them. We do not use your data for advertising and do not sell it.

Who we share it with

Your channel partner, if you bought through one: the details of your order and licence, so they can supply and support you.
Service providers who work for us: Hetzner Online GmbH (our servers) and our email provider.
Authorities, when the law requires it.

Where it is kept

On our servers in Helsinki, Finland (European Union), over encrypted connections. Only authorised DORON staff, signing in with their work accounts, can see it.

How long we keep it

Purchase records and GST invoices: as long as tax law requires (currently about eight years under GST).
Licence records and client slots: for the licence term and that tax period.
Server and abuse-prevention logs: only as long as needed to keep the service secure.

After that we delete the data or remove what identifies you.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us for a summary of your personal data and who it was shared with, have it corrected, completed or updated, have it erased when we no longer need it, withdraw a consent you gave (this can stop a licence from working), and nominate someone to act for you. Write to support@dorontechsolutions.com from the email address on your licence. We reply within 30 days. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.

Children

TBB GST Recon is for CA practices and businesses. We do not knowingly collect data about children.

Changes

If we change this notice, we update the date at the top.